Last Updated: September 18, 2026
1. The programs these terms cover. Pay Ready, Inc. operates text message programs on behalf of the property owners and property managers with whom you have an account. Messages relate to the status of your account, how to access your account, and keeping your account in good standing. This is account servicing; we do not send marketing or promotional messages through these programs.
Depending on your property, messages reach you from one of two kinds of number:
a phone number assigned to your property or to your property manager, in which case your messages identify that property; or
our short code 768768, which carries a program called Resident Account Alerts on behalf of every property serviced through it.
These terms apply to both.
2. How you join. You may be enrolled in any of the following ways: by agreeing to receive communications from your property owner or property manager in your lease or rental agreement; by providing your mobile number and consenting through our resident payment portal; or by texting START to the number that messages you. Consent to receive text messages is not a condition of any purchase or of resolving your account.
3. Message frequency. Message frequency varies. You will receive messages as necessary in connection with your account.
4. Cost. Message and data rates may apply for any messages sent through the Resident Account Alerts program, or from a number assigned to your property or property manager. Check with your wireless provider for details of your text plan or data plan.
5. How to get help. Reply HELP to any message you receive from us, or contact us directly at support@payready.com.
6. How to cancel. Reply STOP to any message you receive from us, at any time. We will send one message confirming that you have been unsubscribed, after which you will receive no further messages from that number. We also accept STOPALL, UNSUBSCRIBE, CANCEL, END and QUIT.
7. What cancelling covers. Your choice applies to the number you received messages from.
If you cancel messages from our short code 768768, you will stop receiving messages from it for every account and property serviced through it, including any account you may open in future, unless and until you re-enroll.
If you cancel messages from a number assigned to a specific property or property manager, you will stop receiving messages from that number.
8. How to rejoin. Text START to the number you previously received messages from, or give consent again through your resident payment portal or a new lease or rental agreement. We will send one message confirming that you have been resubscribed. We also accept UNSTOP.
9. Carrier liability. Carriers are not liable for delayed or undelivered messages.
10. Devices and carriers. Messages may not be available on all mobile carriers or devices, and delivery is subject to effective transmission by your wireless provider.
11. Privacy. Your use of these programs is subject to our Privacy Policy at https://app.payready.com/privacy-policy.html. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
12. Changes to these terms. We may modify these terms from time to time. The terms in effect at the time you receive a message govern that message.
13. Contact. Pay Ready, Inc. —